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The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. : Harvard Business School Press, c2002.Description: xiv, 190 p. ; 25 cmISBN:
  • 1578512549 (alk. paper)
Subject(s): DDC classification:
  • 658.4/06 21
LOC classification:
  • HD58.8 .K645 2002
Contents:
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
Item type: Books
Holdings
Current library Collection Call number Vol info Status Date due Barcode
Judith Thomas Library General Stacks BKS HD 58.8 .K645 2002 (Browse shelf(Opens below)) AUA004592 Available AUA004592

Includes index.

Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.