TY  - BOOK
AU  - Cava,Roberta
TI  - Dealing with difficult people
SN  - 9966768351
AV  - BF 637.C45 C38 2007
PY  - 2007///
CY  - Nairobi
PB  - Uzima Pub. House
KW  - Interpersonal communication
KW  - Work
KW  - Psychological aspects
KW  - Interpersonal conflict
ER  -