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Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

By: Contributor(s): Material type: TextTextPublication details: New York : Morrow, c1993.Edition: 1st edDescription: xii, 137 p. ; 22 cmISBN:
  • 0688123163 :
Subject(s): DDC classification:
  • 658.8/12 20
LOC classification:
  • HF5415.5 .B528 1993
Online resources:
Item type: Delbert W. Baker Special Leadership Collection
Holdings
Current library Collection Call number Vol info Copy number Status Date due Barcode
Judith Thomas Library Delbert W. Baker Special Leadership Collection DWB Special Leadership Collection HF 5415.5 .B528 1993 (Browse shelf(Opens below)) AUA019338 Available AUA019338
Judith Thomas Library Delbert W. Baker Special Leadership Collection DWB Special Leadership Collection HF 5415.5 .B528 1993 (Browse shelf(Opens below)) AUA23283 2 Available AUA23283