Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.
Material type: TextPublication details: New York : Morrow, c1993.Edition: 1st edDescription: xii, 137 p. ; 22 cmISBN:- 0688123163 :
- 658.8/12 20
- HF5415.5 .B528 1993
Current library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Judith Thomas Library Delbert W. Baker Special Leadership Collection | DWB Special Leadership Collection | HF 5415.5 .B528 1993 (Browse shelf(Opens below)) | AUA019338 | Available | AUA019338 | ||
Judith Thomas Library Delbert W. Baker Special Leadership Collection | DWB Special Leadership Collection | HF 5415.5 .B528 1993 (Browse shelf(Opens below)) | AUA23283 | 2 | Available | AUA23283 |