MARC details
000 -LEADER |
fixed length control field |
02931nam a22003257a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
AUA.1 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20160405173139.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
150630t xxu||||| |||| 00| 0 eng d |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2012031068 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781555708597 (paper) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781555708641 (PDF) |
040 ## - CATALOGING SOURCE |
Transcribing agency |
JTL |
050 ## - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
Z711 |
Item number |
.C355 2013 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Cassell, Kay Ann |
9 (RLIN) |
50050 |
245 ## - TITLE STATEMENT |
Title |
Reference and Information services : |
Remainder of title |
an introduction / |
Statement of responsibility, etc |
Kay Ann Cassell and Uma Hiremath. |
250 ## - EDITION STATEMENT |
Edition statement |
3rd. ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Chicago : |
Name of publisher, distributor, etc |
Neal-Schuman, |
Date of publication, distribution, etc |
c2013. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xvii, 510 p. : |
Other physical details |
ill. , |
Dimensions |
23 cm. |
500 ## - GENERAL NOTE |
General note |
An imprint of the American Library Association, 2013. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references (pages 473-489) and indexes. |
505 ## - FORMATTED CONTENTS NOTE |
Formatted contents note |
Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that requires handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law and business : special guidelines and sources -- Answering questions about geography, countries and travel : atlases, gazetteers, maps, geographic information systems and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the internet as a reference tool -- Reader's advisory work / Cindy Orr -- Reference work with children and young adults / Meghan Harper -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Ethics in reference / Angela Ecklund -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service -- Appendix. RUSA outstanding reference sources 2007-2012. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Reference services (Libraries) |
9 (RLIN) |
50051 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Electronic reference services (Libraries) |
9 (RLIN) |
50052 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Reference books--Bibliography. |
9 (RLIN) |
50053 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Electronic reference sources |
General subdivision |
Directories. |
9 (RLIN) |
50054 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Hiremath, Uma. |
9 (RLIN) |
50055 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Library of Congress Classification |
Koha item type |
Books |
Classification part |
Z 711 |
Item part |
.C355 2013 |