The gentle art of verbal self-defense for business success /

Elgin, Suzette Haden

The gentle art of verbal self-defense for business success / - Paramus, NJ Prentice Hall c. 1989 - x, 287 p.: ill.; 23 cm.

Includes Appendix, References, Bibliography, and Index.

1. Introduction: language- the power source that never fails you
2. Learning the territory
3. It's only semantics
4. Language and the game domain
5. Language and the business/professional domain
6. Malpractice of the mouth
7. Language and the time domain
8. Language and the public relations domain
9. Semantic modulation
10. Language and the personal domain
11. Lying
12. Conclusion: the reality bridge

0139210326


Verbal self-defense.
Business communication --Psychological aspects.
Success in business.

BF 637.V47 / E41 1989